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Member Exclusive: Who Says You Can’t Host a Member of Congress to Tour Your Facilities This Year?

If you’ve been a longtime ACMA member, you’ve heard us rave repeatedly about the value of meeting your Members of Congress and having them to your facilities for site visits. I’m excited to report that it’s still possible to make this happen – at least almost.

On July 16th, I tuned in to a most informative webinar put on by the Congressional Management Foundation in partnership with The Advocacy Association called “Preparing for The New August Recess: Virtual Site Visits With Congressional Offices.” I admittedly tuned in for tips to help the ACMA gear up for our forthcoming Virtual National Catalog Forum, September 2, 9, 16, 23 & 30, but I gleamed some great info on the benefits of setting up virtual site visits by your Members of Congress.

Bottom line is, it’s possible to not only “host” your local congressman or senator in the current environment for a site tour, but you can come pretty darn close to duplicating the on-site experience. Here are some key pointers:

Setting It Up

  • Make your request three to four weeks in advance. Contact your Member of Congress’s scheduler or legislative aide. If you’re unsure who to contact, call or email me and I can help.
  • Allow for one to two weeks if you don’t receive a call-back, then reach out again.
  • Also allow 3 to 4 weeks to get yourself organized.
  • Regardless of how much on your premises you decide to show your Member of Congress, allow yourself no more than one hour total time.

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‘Put on a Show’

  • The webinar speaker, Brad Fitch, President & CEO of the Congressional Management Foundation, equates virtual Hill meetings like “putting on a play.” That entails the following:
  • Find an internal on-site stage director, who needs to get internal approval and support up front.
  • Recruit your cast and crew.
  • Don’t give a lead role to pro lobbyists. Hill Members want to hear what you have to say, not a lobbyist.
  • Choose a location in your facility that will enhance the Member’s and staff’s understanding of your operations.
  • Find a unique spot and consider your backdrop:
  • Broadcast on location.
  • Use videos (taken in advance) that are ready to be shown.
  • Use virtual backgrounds.

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Technological Considerations

  • Assess your proficiency and comfort level in using the technology.
  • Make sure you have a solid internet connection.
  • Don’t rely on mobile wifi.
  • Be familiar with your video conferencing platform; make sure you have in in-house expert.
  • Consider a virtual photo op with your visitor.
  • Use a good microphone, not a built-in one on your laptop.
  • Consider your lighting; make sure faces aren’t all shadowed.
  • When you take your visitor on a “virtual tour” through your facilities, use a tripod or selfie stick.
  • Consider alerting your local media.
  • Use social media.
  • Record the session – but make sure everybody knows ahead of time.
  • Beware of legal pitfalls – don’t subject yourself HIPAA violations.
  • Consider how to promote the Member’s goals and follow the Member’s scheduling process.

Preparation & Production

  • Raise webcams to peoples’ eye levels. On Zoom or Skype calls, people have a tendency to point their nostrils right into the camera – you don’t want that of course.
  • Simulate eye contact and look toward the camera by positioning the video conference window near the camera.
  • 217df871bb0e5bc71c72e52876b035f5Dress nicely! Don’t wear a T-shirt or any ratty clothing.
  • Make sure of your background – ideally create a virtual background.
  • Keep it simple – getting too fancy risks breakdowns.
  • Practice and test everything.
  • Have back-up plans.
  • Close all unnecessary apps and programs from your event.
  • Avoid having a bunch of cameras open at once, thereby looking like “The Brady Bunch.”
  • Check “share audio” when sharing videos. If on Zoom, check the boxes on the bottom left.
  • Have different people handle different tasks; don’t put everything on one person’s shoulders.

 

Why I Really Attendeddf1f116fecdf86634baabf3de8fcc737

We’re pulling together a great virtual National Forum for you, taking place on five successive Wednesdays in September – the 2nd, 9th, 16th, 23rd & 30th. Click here for the preliminary agenda and please mark your calendar now. In the age of Covid, virtual is the way to go this year, so we’re going to do it right for you. Registration opening up soon.

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Restricted Status: Each Fund will be separately administered as restricted under the direction of the ACMA Board of Directors by the ACMA Treasurer and our association accountant. An elected Officer from the Executive Committee or the ACMA Board will authorize disbursements. Details on expenditures will be made available to any material contributor on request. Restricted funds may be released only upon authorization of the benefactor or in the event the contributing entity is defunct, by vote of the ACMA Board.

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Lynn Noble

President & Executive Director

New Member Development & Acquisition; Postal Affairs

Lynn Noble is ACMA’s Vice President, Industry Relations, having joined the ACMA in May 2015, following an extensive direct marketing career in private industry as well as the US Postal Service. He is responsible for leading the membership development efforts for the ACMA through new member acquisitions and providing enhanced member value.

Throughout his career, Lynn has held key marketing & sales positions with several leading direct marketers, as well as several high-level management positions with the US Postal Service.

In 2009, at the request of the ACMA, the US Postal Service initiated a new position of Catalog Manager to lead the Service’s efforts to stabilize and grow the catalog industry. Lynn returned to the USPS to lead those efforts and was instrumental to developing a stronger industry partnership between the Postal Service and the catalog industry. Serving as the product manager for catalogs, Lynn helped to raise the awareness of catalog-specific business challenges within the executive ranks of the USPS. During his tenure, the ACMA and catalog companies enjoyed a collaborative and progressive environment that produced more stabilized rates and inclusion in key USPS promotional opportunities.

Just prior to joining the ACMA Lynn was the USPS’s Manager, Strategic Account Operations, leading a team of senior sales professionals who focused exclusively in the Catalog, Mail Order, and E-commerce arena. In addition to his Postal positions, Lynn previously held key positions with leading direct marketing companies, including Cox Target Media, Market Logic, Catalina Marketing, Freesamples.com, and Advantage Direct.

Paul Miller

Vice President & Deputy Director

Association Matters, Marketing / Communications, Membership Relations

Named Vice President & Deputy Director in January 2010, Miller came to the ACMA following a lengthy career of more than two decades following the catalog/multichannel/e-commerce/retail businesses. Reporting to ACMA president & executive director Hamilton Davison, Miller oversees marketing and communications, membership development, and organizes and oversees ACMA’s National Catalog Forum, while working with Davison on most of ACMA’s postal-related efforts.

Miller started his career as a reporter with Catalog Showroom Business, following a form of retailing that was led by the likes of the Service Merchandise and Best Products retail chains.

After several years of editor/reporter roles with business magazines that followed the toy and gift industries, Miller was named associate editor of Catalog Age magazine (now Multichannel Merchant) in 1986. He rose up the ranks at Catalog Age over the next 18 years to be the magazine’s senior news editor.

Beginning in the late ’80s, Miller became Catalog Age’s postal beat reporter, where he’d follow key postal events and pull out the key catalog mail-related issues for readers. During that time, he attended many Mailers Technical Advisory Committee (MTAC) meetings and National Postal forums.

After leaving Catalog Age in 2004, Miller consulted with several catalogers and multichannel suppliers for a time, he was named news/website editor at Commercial Property News. Less than a year later, he was asked to take the reigns at Catalog Success (now All About ROI) where he served as editor-in- chief from 2006 till the end of 2009.

 

Mike Plunkett

President & Executive Director

Washington, legislative, lobbying matters

ACMA appointed Michael K. Plunkett as its President and Executive Director in January 2024, succeeding founder Hamilton Davison. Mr. Davison moved on to own and run a company. Mr. Plunkett brings years of executive leadership experience having been the President and CEO of the Association for Postal Commerce (PostCom) since 2017.  In the newly-formed dual role, he will continue his current role with PostCom and the two organizations will operate separately.

During his tenure, PostCom has continued to lead the mailing and shipping industry on policy and regulatory matters and to work with Government agency partners to advance issues of importance to members. Mr. Plunkett is also President of the Delivery Technology Advocacy Council, a nonprofit launched in 2020 to concentrate on delivery and logistics technologies.

Prior to PostCom, Mr. Plunkett accumulated more than 25 years Postal experience with the United States Postal Service in numerous executive roles in operations, marketing, product development and pricing.  As a leader within the Postal Service’s management team, Mr. Plunkett developed a well-earned reputation for innovation by leading efforts to develop pricing agreements for domestic services and in the development of the forever stamp and the priority mail flat rate box.

Mr. Plunkett has testified on pricing and policy issues before the Postal Regulatory Commission and Congressional subcommittees.  He has authored and presented papers on postal policies, economics, and operations for National and International conferences.

Mr. Plunkett holds Masters Degrees in Business from the Wharton School at the University of Pennsylvania and the Massachusetts Institute of Technology, where he was a Sloan Fellow. He earned a Bachelor Degrees in Economics and Finance from the Pennsylvania State University.